ALL LEE BRENNAN DESIGN JEWELLERY IS HAND-CRAFTED TO ORDER BASED ON YOUR SPECIFICATIONS. RETURNS ARE NOT ACCEPTED DUE TO CUSTOMER ERROR, CHANGE OF MIND OR FOR CUSTOM COMMISSIONED PIECES.
LEE BRENNAN DESIGN DOES NOT EXCEPT ANY RETURNS ON EARRINGS, DUE TO HYGIENE PROTOCOLS, THEREFORE ALL EARRING PURCHASES ARE FINAL SALE.
RETURNS DUE TO INACCURATE RING SIZING PROVIDED BY THE CUSTOMER WILL NOT BE ACCEPTED THOUGH MAY BE RESIZED FOR A SMALL FEE IF POSSIBLE. ITEMS MUST BE IN AS “NEW” CONDITION FOR YOUR RETURN TO BE ACCEPTED.
SHOULD YOU BE DISSATISFIED, PLEASE CONTACT LEE BRENNAN DESIGN BY EMAIL IMMEDIATELY (WITHIN 3 DAYS) OF RECEIVING YOUR ORDER TO DISCUSS YOUR OPTIONS. SHOULD AN EXCHANGE OR POSSIBLE RETURN BE NECESSARY, THE PRODUCT MUST BE RETURNED IN AS “NEW” CONDITION WITHIN 30 DAYS OF THE ORIGINAL DISPATCH DATE.
IF SOMETHING HAS BROKEN LEE BRENNAN DESIGN IS HAPPY TO REPAIR, REPLACE OR REFUND DEPENDING ON THE CIRCUMSTANCES.
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